Our Approach

SyncD initially deployed an Account Director and 2 Talent Partners within Opencast to focus on User Centered Design and Engineering hiring, however this team scaled flexibly over the course of the project in line with client demand. At its peak the team comprised of 5 talent partners each owning an area of Opencast’s workforce plan  (User Centered Design, Software Development, Dev-Ops, Quality Assurance & Data Analytics), as well as managing other ad-hoc hiring needs.

SyncD consultants integrated within the existing Talent Engagement team and built relationships with internal stakeholders to understand their requirements, pain points and gain further insight into the business to address their needs.

Successful delivery was achieved through:

• Working closely with Opencast’s Head of Planning and Insight to manage delivery against client demand, assessing the need to hire contract or permanent staff, and to engage and manage 3rd parties where necessary to ensure deadlines were met
• Proactively headhunting the best passive talent in the market
• Managing direct/referred candidates and external recruitment agencies to ensure consistent candidate and hiring manager experience regardless of candidate source
• Participating and leading interviewing processes from initial outreach to final interview, offer management and candidate aftercare
• Contributing to recruitment process optimisation, salary benchmarking, and recruitment marketing strategy
• Supporting hiring managers in job requirements’ definition
• Proficiently managing Opencast’s applicant tracking system, Lever
• Supporting and mentoring new internal recruitment team members

Lorna Madden

Head of Talent Engagement

“On the back of a significant hyper growth at Opencast and our plans to double the headcount over 2022, we decided to explore an RPO arrangement with SyncD. We were initially assigned an Account Manager and two Talent Partners to support the programme of work, and to act as extension of our internal Talent Engagement team.

Throughout the programme, this type of approach has given us experienced Talent Acquisition Partners, access to talent, increased knowledge of the market and a clear understanding of any challenges we may be faced with.

Despite this being an exceptionally talent-short and competitive market, we’ve worked collaboratively in an open and trusted way to achieve successful delivery. Above all the team are absolutely dedicated and have taken the time to understand our culture and values, we simply work as one team and it shows.”

Chris Chapman